We want to make sure you love our products, and quality is guaranteed. If parts are missing or arrive broken, please note the part number (found in the last pages of the instructions) and the quantity of affected parts. Include this as well as your order number in your email to us on our contact page, and we will send you replacement parts, absolutely free!

Please read below for more details:

Cancellations

Product Orders Cancellation Policy

If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to fulfillment.

Once your order has gone to fulfillment, you will have 7 days to make any changes. After this time has passed, cancellations are not supported.

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund them. 

Refunds Policies

Product Orders Refund Policy

We cannot issue refunds, returns, or exchanges for orders unless the order has been cancelled. 

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Donations and Tips Refund Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and, depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Orders

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.